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Join our mission to provide governments with exceptional experiences so they can do the same for their communities.

The Clariti team in Palm Springs for a company offsite

Working at Clariti

Everyone requires a different environment to do their best work, which is why we’re a 100% ‘remote-first’ company, with employees working remotely across Canada and the United States.
Clariti team working remotely
Everyone on the team works a typical 8-hour workday, but as our team spans different time zones, we give employees flexibility to work whatever hours work best for them, so long as those include our defined core hours for collaboration from 9AM-2PM PST.
The Clariti team works across different time zones in North America
Another thing to know about us, is that we hire for culture-add, not culture-fit, which means we’re looking for talent who bring diversity in thought and experience to our existing teams, in addition to exemplifying our values. High-calibre talent continue to raise the bar at Clariti and contribute to a culture of high performance.
Clariti team at the company offsite in Palm Springs

Our Core Values

Clariti core value: Build relentlessly Build Relentlessly We’re a team of builders on an exciting journey to bring innovation to government: we envision a world where citizen services are easy to access, and issuing permits and licenses is a quick and straightforward process free of stress.   
Clariti core value: Learn constantly Learn Constantly We understand that change is constant, especially in the public sector. Policies and requirements frequently shift, and we need to be quick to adapt. That’s why we value perpetual learning in every facet of our organization.   
Clariti core value: Communicate courageously Communicate Courageously We take honesty seriously. Whether in conversations with coworkers, or communication with our customers, we communicate openly and honestly, even if it’s the hard truth. We’re not afraid to challenge the status quo.  
Clariti core value: Act with integrity Act with Integrity What do we do when no one is watching? We demonstrate our integrity. We do what we say we’re going to do. At Clariti, we do the right thing, because there is no alternative.   

Our Commitment to ED&I

At Clariti, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength, and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the communities we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day.

In addition we have an ED&I Committee that represents all parts of our organization with executive sponsorship. We’ve established a foundation of ED&I across the organization through education workshops with a goal to continue growing our awareness levels and continuously measuring our progress.

Curious to learn more about our ED&I efforts? Inquire during your initial screening or follow us on LinkedIn as well as other socials to get a glimpse into our culture & how our teams demonstrate our ongoing learnings and commitment to ED&I.

How we hire

We pride ourselves on having an equitable hiring process as part of our broader commitment to ED&I, which means we make a conscious effort to minimize potential for biases and act with integrity, especially related to how we hire.

All candidates are required to submit an application online through our careers page or through the job board of your choice. The only exception to this is where you might be referred to a position by someone in your network. Each and every application (whether someone has applied directly or has been referred) will be reviewed by a member of the hiring team.

We don’t use AI for resume review, filtering, or keyword searches to shortlist applications. This ensures that our entire hiring team has visibility to all candidates interested in the position they’re hiring for. In addition, we’re able to provide updates to all candidates on the status of their application as resumes are reviewed.

Each of our open roles has a clearly defined recruitment journey (outlined in our FAQs) to ensure we’re taking a consistent approach. Consistency includes (hiring panel, interview questions, use of scorecards, etc).

Tips from our talent team

See a role of interest? Apply directly to ensure your resume is reviewed by our hiring team – and don’t self-opt out.

Review your resume from the perspective of the hiring team against the job description. Is it clear to someone else how your experience is aligned with the role’s responsibilities and requirements? Tailor your resume to the job and demonstrate the impact you made in relevant roles. Using numbers is a great way to showcase your commitment to go above and beyond in a role and how you’ve built relentlessly.

Submit your resume in PDF format and remember to check your contact information is correct.

Follow our company page, talent acquisition team, and leadership team on LinkedIn to stay ahead of new opportunities! Take it a step further by following or connecting with leaders and employees on the team(s) where you’re most interested in joining.

Total Rewards

Competitive total compensation Competitive total compensation We recognize the valuable contributions and hard work of our team – and reward them for it!  
Personal time off (PTO) Personal time off (PTO) We offer our team 29 paid days off, which includes 3 weeks of vacation, 8 flex days, 2 holiday observance days, and 4 team appreciation days.  
Extended benefits Extended benefits Our extended benefits package includes coverage for medical, dental and vision - starting on day one!  
$500 for wellness $500 for wellness In support of our team members’ health and well-being, we offer a $500 annual wellness spending account (prorated based on start date).  
Professional development Professional development We offer an annual professional development budget and ample opportunity for growth and continuous learning.  
Team building Team building In partnership with leadership and our people & talent team, we have a culture committee who regularly host team events and activities.  
Onboarding and work from home buget Onboarding & quarterly WFH budget New employees receive $300 to put towards their home office setup, and $150 per quarter moving forward (adjusted based on CAN or US location).  
Tech tools and stack Tech tools and stack Every Clariti team member gets a Mac (or PC) and access to our everyday tools that include Google Workspace, Zoom, Slack, Confluence/Jira, and more.  

FAQ’s

How do I apply to Clariti?

Please apply directly through our current openings or via a job board to ensure your application is considered by our hiring team. Because we’re a small (but mighty) team, we don’t have the capacity to manage applications outside of our applicant tracking system.

Is there an application deadline for open roles?

There’s no application deadline for open roles, but we encourage you to apply as soon as possible as we typically begin initial screening calls within a week of posting. You’ll also be able to reference our job descriptions throughout the interview process as we leave each posting up until a role is filled.

What is Clariti’s interview process?

All of our interviews take place virtually using video-conferencing tools. If you’re shortlisted for a role, the first step is an initial screening call (audio only, cameras off) with a member of our talent acquisition team. Then, if you’re selected to move on to the next stage, you’ll participate in a functional video interview (cameras on) with the hiring manager. And lastly, if you’re moved to final interview stage, you’ll take part in a culture interview with Clariti team members you’d work closely with in the role (ex) peers, executive or skip-level leader, direct reports, or cross-functional stakeholders). Following all three interviews, if the hiring team proceeds to extend an offer of employment, we will request references to conduct a reference check and background check, which are both required for new hires.

I don’t see a role for me at Clariti but would like to express my interest – what should I do? Please submit an application of interest via our general applications (talent pool)! General applications are periodically reviewed by our talent acquisition team based on our upcoming hiring needs. If we determine there’s a suitable role at a later date, we’ll reach out.
What is Clariti’s culture like?

Our culture is best described by our core values (build relentlessly, learn constantly, communicate courageously, and act with integrity) which are present in everything we do as an organization, and are demonstrated every day by our employees. They’re embedded into our processes for hiring (ex) our culture interviews, how we promote talent, how we manage performance, and how we recognize employees & celebrate success.

How does Clariti keep remote employees engaged?

There are several ways we facilitate team building in our remote-first environment. First and foremost, we have our awesome culture committee who organize inclusive events, initiatives, and programs for all employees. We also include social interactions in many of our org-wide meetings, and get together in person for our annual offsite which we all look forward to each year! Previous offsites have been held in Whistler and Palm Springs, and your guess is as good as ours what amazing location it’ll be held at next!

How does the business assess employee performance?

All employees have various measures of success, performance, and KPIs that they’re accountable for. For new hires these are outlined during the hiring & onboarding process and for existing hires these are aligned on during quarterly planning by functional and executive leadership.

On a semi-annual basis we go through performance reviews for all employees who have been at Clariti for +90 days prior to the review period in order to fairly assess performance over a period spanning +3 months.

Beyond our formal review periods and onboarding program, all people leaders provide ongoing coaching & development to their direct teams and we encourage communicating courageously across the organization to maintain a culture of feedback.

What does the first 90 days of onboarding look like?

All new hires go through a 30-60-90 day onboarding plan which includes immersive org-wide onboarding (i.e. day 1 orientation, check-ins with our people & talent team, and departmental onboarding overview sessions, etc.) as well as targeted functional and role-specific onboarding to ensure you are set up for success as you learn the business, build relationships, and begin to serve in your role. In addition, you and your direct leader will align on 3-month milestones of success.

What is the leadership structure and style at Clariti?

We have two Co-CEOs who split responsibilities - Jake Dancyger and Cyrus Symoom. Jake oversees the Product & Design, Engineering, and Customer Experience teams while Cyrus oversees the Sales, Marketing, People & Talent, and Finance teams. Our structure is relatively flat, despite having experts & leaders with multiple decades of experience within their function. A flatter structure allows all employees access to leadership, including our Co-CEOs.