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Join our mission to provide governments with exceptional experiences so they can do the same for their communities.
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Customer Support Analyst (Mid-market)General
General Application (Talent Pool)Sales
Account Executive (Mid-market)Professional Services
Delivery Practice ManagerSoftware Engineering
Senior Salesforce EngineerProfessional Services
Implementation ConsultantWorking at Clariti
Everyone requires a different environment to do their best work, which is why we’re a 100% ‘remote-first’ company, with employees working remotely across Canada and the United States.Our Core Values
Our Commitment to ED&I
At Clariti, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength, and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the communities we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day.
In addition we have an ED&I Committee that represents all parts of our organization with executive sponsorship. We’ve established a foundation of ED&I across the organization through education workshops with a goal to continue growing our awareness levels and continuously measuring our progress.
Curious to learn more about our ED&I efforts? Inquire during your initial screening or follow us on LinkedIn as well as other socials to get a glimpse into our culture & how our teams demonstrate our ongoing learnings and commitment to ED&I.
How we hire
We pride ourselves on having an equitable hiring process as part of our broader commitment to ED&I, which means we make a conscious effort to minimize potential for biases and act with integrity, especially related to how we hire.
All candidates are required to submit an application online through our careers page or through the job board of your choice. The only exception to this is where you might be referred to a position by someone in your network. Each and every application (whether someone has applied directly or has been referred) will be reviewed by a member of the hiring team.
We don’t use AI for resume review, filtering, or keyword searches to shortlist applications. This ensures that our entire hiring team has visibility to all candidates interested in the position they’re hiring for. In addition, we’re able to provide updates to all candidates on the status of their application as resumes are reviewed.
Each of our open roles has a clearly defined recruitment journey (outlined in our FAQs) to ensure we’re taking a consistent approach. Consistency includes (hiring panel, interview questions, use of scorecards, etc).
Tips from our talent team
See a role of interest? Apply directly to ensure your resume is reviewed by our hiring team – and don’t self-opt out.
Review your resume from the perspective of the hiring team against the job description. Is it clear to someone else how your experience is aligned with the role’s responsibilities and requirements? Tailor your resume to the job and demonstrate the impact you made in relevant roles. Using numbers is a great way to showcase your commitment to go above and beyond in a role and how you’ve built relentlessly.
Submit your resume in PDF format and remember to check your contact information is correct.
Follow our company page, talent acquisition team, and leadership team on LinkedIn to stay ahead of new opportunities! Take it a step further by following or connecting with leaders and employees on the team(s) where you’re most interested in joining.
Total Rewards
FAQ’s
Please apply directly through our current openings or via a job board to ensure your application is considered by our hiring team. Because we’re a small (but mighty) team, we don’t have the capacity to manage applications outside of our applicant tracking system.
There’s no application deadline for open roles, but we encourage you to apply as soon as possible as we typically begin initial screening calls within a week of posting. You’ll also be able to reference our job descriptions throughout the interview process as we leave each posting up until a role is filled.
All of our interviews take place virtually using video-conferencing tools. If you’re shortlisted for a role, the first step is an initial screening call (audio only, cameras off) with a member of our talent acquisition team. Then, if you’re selected to move on to the next stage, you’ll participate in a functional video interview (cameras on) with the hiring manager. And lastly, if you’re moved to final interview stage, you’ll take part in a culture interview with Clariti team members you’d work closely with in the role (ex) peers, executive or skip-level leader, direct reports, or cross-functional stakeholders). Following all three interviews, if the hiring team proceeds to extend an offer of employment, we will request references to conduct a reference check and background check, which are both required for new hires.
Our culture is best described by our core values (build relentlessly, learn constantly, communicate courageously, and act with integrity) which are present in everything we do as an organization, and are demonstrated every day by our employees. They’re embedded into our processes for hiring (ex) our culture interviews, how we promote talent, how we manage performance, and how we recognize employees & celebrate success.
There are several ways we facilitate team building in our remote-first environment. First and foremost, we have our awesome culture committee who organize inclusive events, initiatives, and programs for all employees. We also include social interactions in many of our org-wide meetings, and get together in person for our annual offsite which we all look forward to each year! Previous offsites have been held in Whistler and Palm Springs, and your guess is as good as ours what amazing location it’ll be held at next!
All employees have various measures of success, performance, and KPIs that they’re accountable for. For new hires these are outlined during the hiring & onboarding process and for existing hires these are aligned on during quarterly planning by functional and executive leadership.
On a semi-annual basis we go through performance reviews for all employees who have been at Clariti for +90 days prior to the review period in order to fairly assess performance over a period spanning +3 months.
Beyond our formal review periods and onboarding program, all people leaders provide ongoing coaching & development to their direct teams and we encourage communicating courageously across the organization to maintain a culture of feedback.
All new hires go through a 30-60-90 day onboarding plan which includes immersive org-wide onboarding (i.e. day 1 orientation, check-ins with our people & talent team, and departmental onboarding overview sessions, etc.) as well as targeted functional and role-specific onboarding to ensure you are set up for success as you learn the business, build relationships, and begin to serve in your role. In addition, you and your direct leader will align on 3-month milestones of success.
We have two Co-CEOs who split responsibilities - Jake Dancyger and Cyrus Symoom. Jake oversees the Product & Design, Engineering, and Customer Experience teams while Cyrus oversees the Sales, Marketing, People & Talent, and Finance teams. Our structure is relatively flat, despite having experts & leaders with multiple decades of experience within their function. A flatter structure allows all employees access to leadership, including our Co-CEOs.