In this on-demand webinar, Orange County Public Works Permitting Managers Judy Kim, and Laree Alonso, share a behind-the-scenes look at the County’s digital permitting system, and how it facilitates a 10-day permit turnaround. Experience first-hand what it’s like to use the system, with a process walkthrough through the eyes of different users, including an administrator, applicant, and inspector. 

You'll learn: 

• How the County maintains an average 10-day permit turnaround for 3 million residents.
• How all citizen requests are handled online.
• A typical day for staff and citizens using the system.
• How the Public Works Department consolidated 10 business functions into one system.